Privacy Policy

Current product availability

Genjutsu AI provides video tools powered by MiniMax H3 through APIMart. Generation access depends on your paid allowance or approved administrator preview access. When you submit a generation request, reference images and videos are uploaded to Cloudflare R2 and sent to APIMart for processing. Completed videos are stored in R2 and delivered through our CDN. Media links can be accessed by anyone who holds the link. Do not upload material you are not permitted to share with the service. Administrator preview access is separate from paid generation. Paid checkout is available only when enabled on the pricing page.

When Waffo payments are enabled, the complete generation prompt is also sent to Waffo for a content-safety check before video generation. Only an allowed result proceeds to the generation provider.

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by using the account support form.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, use the account support form.

Material permissions and deletion requests

We store the accepted material-permission declaration version with the generation task and its creation time. Reference files and generated videos currently use CDN links; anyone holding a link may access the file. Do not upload confidential or sensitive material. No automatic media-deletion schedule is currently guaranteed. To request deletion of uploaded references, generated media or account data, email support@genjutsuaimaker.com with the relevant account and task references. We verify ownership before processing requests. Prompt text may be submitted to Waffo for content-safety checks, separately from payment processing.